Account Manager, Leisure Sales, Southern Europe 


At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion. 

Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.

About the Role


Under the direction of the Director, Sales & Marketing, Southern Europe, the incumbent will handle accounts for all Kerzner hotels (One&Only, Atlantis Dubai, Rare Finds and Siro).


Key Duties and Responsibilities


  • Duties include, but are not limited to, developing new key accounts, maintaining/growing opportunities with existing account and achieving sales goals.
  • Full account management responsibility for assigned key accounts, with a core focus on B2B and B2C Tour Operators. 
  • Effectively manage all accounts including negotiating contracts, brochure contribution/ space/ layout/ copy approval 
  • Assist with the growth in revenues with a strategy on increasing ADR.
  • Meet and exceed sales goals by constantly monitoring account performance and increasing market share. 
  • Identify and profile new market opportunities and activations with our key partners.
  • Manage a joint marketing fund and agree joint promotions and advertising ensuring that budgets are adhered to and deliver required ROI
  • To produce, implement and constantly update detailed ADP's (Account Development Plans) for each managed asset, address clients' needs to exceed their expectations
  • To represent Kerzner hotels at international trade shows and industry events
  • Work with Director to plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales calls.
  • Build and maintain strong internal and external client relationships with industry partners (Tourist Boards, Airlines and DMCs (Destination Management Centers) 
  • Maintain a high level of market intelligence, looking at COMP-SET strategies and pricing to make recommendations for strategic or tactical amendments to help dominate and shift MKT share. 
  • To plan and attend clients' (TOs, TAs) training sessions, as needed and required, to enhance clients' productivity and improve revenue generation.
  • To create an outstanding brand image in every interaction with clients, use approved presentation materials & procedures to ensure brand consistency.
  • To set high performance standards and to pursue aggressive  goals.
  • To strive for constant improvements and to take responsibility for achieving business results and persevere despite obstacles.


Skills, Experience & Educational Requirements


  • Minimum 5 years sales experience in travel industry with strong account management knowledge, hotel experience preferably (Working for or representing a brand)  
  • A university degree, an advantage but not essential
  • Strong Communication Skills (written, verbal and formal presentation style)
  • Strong Microsoft Office (Word, Excel PowerPoint)
  • Speaks English Fluently


Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.