Assistant, Recreation 
(14564)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the world’s most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

Assistant, Recreation is responsible for all matters concerning the Recreation activities which includes, such as land activities/sports, animation and fully responsible to coordinate and carryout Resort recreational  activities planned by Recreation Department. Colleague promotes Recreation activities to guests in order to achieve core value number 1, Blow Away the Customer and at the same time to achieve sustainable bottom line results. 

Key Duties and Responsibilities

• Coordinate & Carryout all recreational activities.
• Ensure to coordinate & build a smooth working environment on daily programs & land activities.
• Take initiative to bond guests to the club by promoting the department & its activities at all times.
• Ensures that Standard Operation Procedures for all activities are exercised and practiced at all times.
• Ensures all necessary registration forms, monthly participation reports, year to date are neatly compiled and submitted to respective department.
• Compiles daily sales & activity participant’s record.
• Conducts weekly and monthly stock check. Ensures all operational materials are always available with sufficient stock and take full ownership to safeguard resort equipment’s.
• Provide a full detailed month end report to Recreation manager latest by 2nd of every month.
• Take guest booking and coordinate with designated colleague including other department related requests and always update to Recreation manager for any concern and any maintenance request.
• Prepare department maintenance requests on daily basis.
• Responsible to post all bills of guest who use Recreation revenue centers.
• Report duty shifts on time, dressed in the issued uniform, and groomed as described in the resort’s grooming standards.
• Abides by resort’s rules and regulations and ensures that subordinates abide by them as well.
• Be always creative and innovative.
• Ensures that the Golf Simulator, Pottery Studio, Art Gallery & Tennis Club is well clean and set-up
• Ensure to check & follow-up next day activities 
• Assist and co-ordinate to drive Recreational & other requested activity workshops/events together as a team.
• Fills in for other areas within the Recreation Department at the request of the Recreation Manager.
• Constantly develops activities and produce new ideas to conduct activities better and in a more exciting approach.
• Welcomes, greets and assists guests with any requests, enquiries and directions.
• Ensures that all areas, within Recreation department are kept clean and tidy at all times. 
• Looks after guests, who need special attention with utmost care, accuracy and tolerance.
• Is responsible for inventory of all the items in the department.
• Shows initiative, suggests new services and anticipates guest needs and discuss with the Recreation Manager.
• Communicates all internal arrangements within the Club One and activities implemented for Guests.
• Get feedbacks from the guests regards to the activities and programs implemented.
• Maintains inter department relations and communication to achieve synergy within the department and the resort.
• Reports any problems and guest-related incidents to Recreation Manager.
• Shares knowledge and skills with other colleagues.
• Always communicates guest complaints and compliments to Recreation Manager.
• Must take full responsibility of Recreation equipment.
• Ensures to keep a proper communication with other departments and sections 
• Ensure to fill waiver of liability and get approval by parents for all off property activities, Climbing Wall, Golf Simulator or any other such activity.
• Clear activity area from any potentially dangerous/hazards objects and conducts a regular check.

Skills, Experience & Educational Requirements 

• GCE A or O’ Level (minimum requirement)
• Two years of experience in a same field or similar
• Creative, MC and animation skills
• Strong skills in land sports (soccer, volleyball etc.)
• Singing, dancing skills.
• Computer skills (e.g. Excel, word, PowerPoint, Photoshop)
• Fluent in English language spoken and written
• Administration skills

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.