Assistant Manager, HLP
(15733)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the world’s most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job Summary
To lead the engineering and maintenance operations of the hotel along with the DOE in order to ensure a high standard of building, machinery, plant, furniture, fixture and equipment in all the departments. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.
Key Duties and Responsibilities
- Implement the preventive maintenance plan and upkeep of engineering services.
- Implement upgradation and replacement program for engineering systems and equipment.
- Execute the energy conservation programs to monitor HLP consumption on a daily basis.
- Ensure that all the engineering & maintenance activities/systems adhere to the standards/efficiency/productivity levels that have been set for the unit.
- Recommend changes in processes, materials and equipment, in order to enhance service levels and improve operational efficiency.
- Responsible for maintaining the physical plant and monitor the operating efficiency of the plant.
- Maintain the fire safety system through regular inspection of fire alarm and sprinkler system.
- Follow up job / work order and make periodic checks of completed repair and maintenance work to ensure that the established standards have been met.
- Co-ordinate with Housekeeping, Front Office, and other departments on preventive maintenance of rooms and other repair work.
- Maintain the complaint management & maintenance request system and ensure timely response to all the complaints and maintenance requests.
- Ensure timely receiving of material & spares as per the standardized specifications.
- Ensure that the government regulations for boilers, electrical installation and environment are strictly followed.
- Keep informed of industry innovations and advances in technical and property management fields.
Managerial Responsibilities
- Implement systems and procedures that ensure safety of guests, employees, plant, machinery, and property.
- Staffing and scheduling of the department and allocation of duties.
- Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
- Facilitate learning and development for all the team members of the department.
- Performance Appraisal/ Management of the staff in the department.
- To perform all other jobs related to your scope of work, requested by your superiors or other Managers
Skill Experience
- Guest Driven
- Team player
- Flawless Communicator
- Passionate
- Well Organized
- Luxury Service
- Details Oriented
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
