Assistant Manager, Retail
(15428)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the world’s most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
JOB SUMMARY
The Boutique Assistant manager assists the Director of Guest Experience in leading, managing, and organizing all requirements for the boutiques to the highest standards and by the standard operating procedures as determined by the Director of Guest Experience.
KEY DUTIES AND RESPONSIBILITIES
- Demonstrates excellent product knowledge of the overall retail operation.
- Participates in the service of any special retail functions or events organized by the department.
- Ensures that channels of communication are respected, and information is disseminated to the correct receivers.
- Ensures excellent communication and working relationships with colleagues are maintained and contribute to the team spirit.
- Ensures that all boutique areas are clean, organized, and free of errors.
- Delegates responsibilities to boutique personnel and ensures tasks are completed on time.
- Assists in conducting performance appraisals for colleagues and ensures they are completed on time.
- Continuously trains and motivates subordinates to ensure resort standards are maintained.
- Assist Colleagues with developing the knowledge, skills, and competency levels of all employees within the Department.
- Ensures expiree dates are labeled on products that are required.
- Supervises the collection and distribution of outlet incentives.
- Assists in controlling all the costs and expenses as per the monthly budget set by the retail department.
- Understand the P&L monthly reporting structure.
SKILL EXPERIENCE & EDUCATIONAL REQUIREMENT
- Guest Driven
- Team player
- Flawless Communicator
- Passionate
- Well Organized
- Luxury Service
- Details Oriented
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
