Attendant, Colleagues Village
(13257)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the world’s most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
JOB SUMMARY
Attendant is responsible for cleaning and maintaining the public area of the Team Village to the highest possible standard, ensuring that cleanliness/hygiene is always followed. Also work on a rotation basis within the various areas of Human Resources, providing courteous, efficient service and maximum staff satisfaction to the standards required by the resort.
KEY DUTIES AND RESPONSIBILITIES
• Report for duty punctually wearing the correct uniform, and name tag always.
• Ensure that all the public area in staff village is cleaned thoroughly.
• Keeps the entire staff village cleaning equipment in good working order.
• Execute any other work or responsibility within scope of duty given by the manager.
• Attends and participates in team events.
• Participates in required training related to the job.
• To effectively communicate and maintain a favorable working relationship with colleges at all levels.
• Always ensure a professional attitude towards guests and colleagues.
• Makes suggestions and requisition list of proposed purchases of staff village equipment and report to the Team Village Manager.
• Reports incidents of breakages and losses to the Team Village Manager.
• To be conscious and responsible regarding energy and water conservation.
• Reports incidents of breakages, equipment repair and maintenance to Department Head.
• Make a list of equipment and dormitory facilities for repair and maintenance to the Team Village Manager.
• Maintains sanitation and cleanliness of the Staff Village.
• Always maintains the highest levels of personal hygiene.
• To ensure that company and statutory hygiene standards are maintained in all work areas.
• To be fully aware of all health and safety, fire, and emergency procedures.
• Responsible for reporting any potentially hazardous situations within the workplace.
• To keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Maintains a high standard of appearance and always grooming, as per One&Only standards.
• Apply and adhere to rules and regulations as per the employee handbook, departmental and resort policies, and procedures, including those for emergencies.
• Develop and maintain an understanding of the overall organization’s mission, vision, and values.
• At all times to project a favorable image of One&Only Reethi Rah and One&Only Resorts to the guests and public.
• professionally handles any guest’s complaint, as per the resort’s Policy and procedure (service recovery).
• Practices proper telephone etiquette with colleagues and resort guests.
• Ensures all activities are carried out honestly, ethically, and within the parameters of the Maldivian Law.
• any other duties as may be assigned by the Manager, Team Village.
SKILL EXPERIENCE & EDUCATIONAL REQUIREMENT
• Should be able to work independently as well as in a team.
• Must be able to work in a remote island location.
• Should have completed ordinary-level education/high school.
• Should be able to speak in English and able to communicate clearly.
• Must be physically fit and able to work long hours.
• Should be flexible.
• Should have a positive attitude.
• Should have a minimum of 1–2-year experience in a similar role.
• Guest Driven
• Team player
• Flawless Communicator
• Passionate
• Well Organized
• Luxury Service
• Details Oriented
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
