Attendant, Fitness Center
(13326)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the world’s most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
JOB SUMMARY
Under the guidance of the Team Leader, Fitness and within the limits of the Fitness policies, ensure the maintenance of the highest standards of hygiene and cleanliness in all aspects of Fitness operation. This part also involves the Fitness ambiance, and physical set up of the Fitness Center – music, air conditioning levels, incense, candles, and oil burners lit and supplying sufficient clean linen. Revising the optimum functionality of the Fitness equipment and engineering needs of the facilities is an important part of the role as well as providing the service and attention aligned to the protocols and standards of our guests in the Fitness Center.
KEY DUTIES AND RESPONSIBILITIES
• Reports to shift on time, dressed in the issued uniform and groomed as described in the resort’s grooming standards.
• Will be responsible for maintaining the cleanliness of the entire Fitness Center, office, raw beach outdoor area, weight area, fitness studio and fitness center unisex restroom changing room. These are to be kept in a neat, tidy, and sanitary manner by the Health and Safety Standards and Team Leader, Fitness directions.
• Responsible for morning and evening set-ups of fitness guest areas.
• To ensure that lockers are always clean and ready for guest to use.
• To assist guests by offering proper fitness show around and explain all the facilities.
• To attend to guests in the fitness center for water, fruits, cold towels, energy balls, buggy service or any retail item required by the guests.
• To inform the Team Leader, Fitness / Director, Sports & Leisure for any guest comments and complaints.
• To check all guest areas especially lockers for any lost and found items and report to the security department according to the resort’s “Lost and Found policy.”
• To report any defects in the fitness equipment and fitness facilities to the Team Leader, Fitness / Director, Sports & Leisure by departmental standards.
• Responsible for the removal of dirty linen to the laundry whilst maintaining abundant supplies of linen in the Fitness Center.
• To keep storerooms in a clean and tidy state and with sufficient stock of cleaning products, supplies, and guest amenities as required for the operation.
• To assist InVilla setups or clearing equipment as required by the operation.
• Responsible for keeping floors and drains in a constantly clean and tidy state.
• To be fully conversant with housekeeping standards, cleaning procedures, use of cleaning and chemical products
• To be responsible for weekly deep cleaning of Changing rooms, reception, toilets, showers, back of house, and offices.
• To be responsible for providing a sufficient supply of water, scented water, and fruit in the Fitness Center.
• To be responsible for controlling and reporting the status of guest supplies to the Team Leader, Fitness / Director, Sports & Leisure.
• Will be expected to assist with buggy service for guests if required.
• To perform all other jobs related to your scope of work, as requested by your Team Leader, Fitness or Director, Sports & Leisure.
SKILL EXPERIENCE & EDUCATIONAL REQUIREMENT
• Fluent in English written and spoken, and other languages a distinctive advantage.
• Must have strong interpersonal skills.
• Previous experience in 5-star Resorts.
• Relevant experience in the same role for at least 2 years
• Completed FSMS certificate training up to level 2.
• Ideally to count with previous experience in public areas or housekeeping.
• Attention to detail and aptitude to maintain a very hygienic environment.
• Required to be able for a lot of walking, standing, and heavy lifting.
• The minimum education requirement at O level
• Basic computer skills and managing databases such as Microsoft products.
• Ideally to count with first aid and CPR training from an organization like the Red Cross.
• Public Safety and Security - Knowledge of relevant equipment, policies, and procedures.
• Flexible schedule, available to work evenings, weekends, and holidays.
• Guest Driven
• Team player
• Flawless Communicator
• Passionate
• Well Organized
• Luxury Service
• Details Oriented
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
