Beautician, Bastien (Seasonal)
(13389)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the world’s most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
JOB SUMMARY
The Bastien’s beautician can provide perfectly all treatments EXCLUDING THE PODIATRIST ASSESSMENT and BGA INSOLES and has good retail power. He/she is fully responsible for his treatment and all tasks that he is been given. All the standard corresponding must be known and followed perfectly. He/she has an important role in interacting with his/her guests, recommending treatments, booking, realizing treatments, and recommending products. He/she needs to be independent with the guest journey and able to handle a guest from A to Z.
KEY DUTIES AND RESPONSIBILITIES
• Execute and perfectly explain all treatments,
• Recommend all products to the guests,
• Make sure about the quality and the procedure of the services provided in the studio,
• Make sure of the information given in the studio by his/her direct team members or by the other department’s team members,
• Make sure that the products are well presented, explained, and sold.
• Check on the display of the products (pro & retail) (cleanliness, tidiness, validity date)
• The beautician is aware of her roster and is present, accordingly on time and ready.
• The Beautician knows and checks all standards from the treatment bed set-up to the pantry display.
• Present a perfect grooming in front of the guest (referring to the standard) and ensure the team does too.
• Keep a great attitude with guests and colleagues.
• Represent with perfection the Pedi: Mani: Cure Studio within the resort, making sure all staff is aware of what are the concept, the treatments, and the products. Develop the link between the Studio and the other departments (ease the bookings, the promotion…)
• Is aware daily of the financial results by checking on the revenues, variance with the previous year, and the targets. Important to understand the MTD and YTD notion.
• Check daily the part of the stock of professional and retail products that she used and inform the BSM.
• Update the guest database.
• Maintains the highest levels of personal hygiene and always grooming, as per One&Only standards.
• Ensures that a safe, hygienically fit working environment is always maintained and reports any concerns or faults immediately.
• To ensure that all colleagues follow safety rules and operating procedures.
• To be knowledgeable of the contraindications of services and products and act in accordance.
• To be fully conversant with all health and safety, fire, and emergency procedures.
• To perform all other jobs related to your scope of work, as your superiors or other Managers requested.
SKILL EXPERIENCE & EDUCATIONAL REQUIREMENT
• Fluent in English written and spoken, other languages a distinctive advantage,
• To possess outstanding communication skills,
• Attention to detail and aptitude to maintain a very hygienic environment,
• To have a positive and proactive attitude,
• To have outstanding customer service skills and a welcoming and sociable personality,
• Experience in handling guest complaints effectively,
• To count with experience in manicures and pedicures is a distinctive advantage,
• The ability to operate basic office equipment.
• Guest Driven
• Team player
• Flawless Communicator
• Passionate
• Well Organized
• Luxury Service
• Details Oriented
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
