Assistant Manager Beach Club 
(14670)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Role

Assistant Restaurant Manager to supervise the day-to-day restaurant operation and representing the restaurant during the absence of Restaurant Manager.

Key Duties and Responsibilities

• Welcome Guests upon arrival as per One & Only standards.

• Conduct daily meetings with Restaurant Manager to express concerns and receive information.
• Conduct daily staff briefing to ensure that all messages from management and hotel’s activities are being well informed to all staff, receiving comment and ideas from staff for the interest of the restaurant.
• Monitoring staff grooming all the time.
• Ensuring that work is being done according to the standard required by the establishment.
• Prepare weekly and daily employee roaster if assigned by Restaurant Manager.
• Restaurant maintenance and cleanliness.
• Ensure that there is sufficient operation equipment and linen.
• Organize details about menu or requests of any special events or festive functions to ensure all functions run smoothly.
• Reconfirmation of all table reservation before every shift with F&B coordinator / Restaurant Manager
• Managing and organizing the dining room set up.
• Ensure that all food menus and drinks lists are in good conditions and in a correct number before service.
• Double check guests special requests (repeaters, preferences, any allergies).
• Check all table’s set up accordingly the reservation list.
• Making conversation to guests during meal period and find out their likes and dislike.
• Reporting and documenting every single information on guest satisfaction to the Restaurant Manager and to the Chef de cuisine.
• Check on guest satisfaction on service, food and beverage quality.
• Inform the section Head Waiter of new guest arrivals, in order to coordinate the service.
• Ensure that staff is at the disposition of the Chef de cuisine and pastry chef all the time when they ask for “service”.
• Collaborates actively with the Chef de cuisine for the well going of the restaurant.
• In charge of printing bill, cash & credit cards operations.
• Ensure that billing is presented upon guest request and according to correct items consumed.
• Meet, greets, bid farewell and thank the guest upon departure.
• Enforce safe working habit and provide safe work environment.
• Answering the phone, give information, take bookings.
• File all memos in relevant files and update all information.
• Cashing up at the end of the service and handling all billing to the night auditor if working evening shift
• Report to Manager on Duty for any “forgotten items” or potential issues.
• Before closing the restaurant ensure that the restaurant is cleaned, and all materials have been well arranged.
• Overview the operation of Pool& Beach service.
• Overview the operation of Bike Shop

About You

The desired qualifications for this role are at least a School Certificate and a National Certificate Level 3 in any given field. The ideal candidate should at least have 2 years of experience in the same role in an international ultra-luxury resort and must be fluent in written and spoken English and French.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.