Director, Human Resources
(14808)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
We are seeking a visionary Director, Human Resources who reports to the General Manager to lead our people strategy and play a pivotal role in shaping the future of our resort and One&Only Private Homes. This position is central to fostering a culture of engagement, excellence, and growth for our colleagues, ensuring they thrive and deliver exceptional guest experiences.
Key Duties and Responsibilities
- Design and implement innovative strategies to enhance colleague engagement, creating an inspiring and inclusive workplace that aligns with our brand values.
- Develop and oversee comprehensive training and development programs to nurture talent, build leadership capabilities, and support career progression.
- Collaborate with resort leadership to align HR strategies with business goals, ensuring a seamless integration of people initiatives into operational success. Partner with the General Manager to drive the business through our people.
- Champion the unique One&Only culture, fostering an environment of trust, respect, and collaboration across all teams.
- Oversee recruitment, performance management, and employee relations, ensuring compliance with local labor laws and global best practices.
- Promote diversity and inclusion initiatives to ensure a workplace that celebrates different perspectives and backgrounds.
Skills, Experience and Educational Requirements:
- A proven track record in a senior HR leadership role, ideally within the luxury hospitality sector or a similar high-performance environment.
- A deep commitment to people development, engagement, and fostering a positive workplace culture.
- Exceptional ability to inspire, motivate, and lead a diverse team to achieve ambitious goals.
- Strong business acumen with the ability to align HR strategies to operational and organizational objectives.
- In-depth knowledge of HR practices, including talent management, labor laws, and employee relations, with a focus on innovation and excellence.
- Adaptable and empathetic, with a collaborative mindset and a passion for delivering luxury-level service through people.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
