Sommelier
(21308)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About this Role
The Sommelier is responsible for delivering exceptional wine service and creating memorable dining experiences for guests through expert wine recommendations, pairings, and service. The role involves managing wine service standards, maintaining the wine cellar and inventory, supporting sales initiatives, and educating both guests and colleagues on wine and beverage offerings. The Sommelier serves as a brand ambassador, ensuring all interactions reflect the luxury standards of the resort.
Key Duties and Responsibilities
Provide professional wine recommendations and food pairing suggestions to guests.
Deliver exceptional wine service in accordance with resort standards and etiquette.
Maintain comprehensive knowledge of the wine list, vintages, grape varieties, regions, and producers.
Assist guests in selecting wines that complement their dining experience.Monitor and maintain wine inventory levels and storage conditions.
Conduct regular stock checks and report discrepancies.Support the Head Sommelier in developing and updating wine lists.
Ensure proper handling, storage, decanting, and serving of wines.Promote wine sales through effective upselling techniques.
Educate and train restaurant colleagues on wine knowledge and service standards.Maintain wine equipment, glassware, and cellar areas in excellent condition.
Address guest inquiries and complaints professionally and efficiently.
Comply with all health, safety, and responsible alcohol service regulations.
Perform any other duties as assigned by management.
About You
Diploma or certification in Hospitality, Food & Beverage, Wine Studies, or a related field.Professional wine qualification (WSET, Court of Master Sommeliers, or equivalent) is an advantage.Minimum of 2 years' experience as a Sommelier or in a similar luxury hospitality environment.Strong knowledge of wines, grape varieties, wine-producing regions, and food pairing principles.Excellent communication skills in English; additional languages are an advantage.Strong interpersonal and guest engagement skills.Ability to recommend and upsell premium wine selections confidently.Excellent organizational and inventory management skills.Passion for wine, hospitality, and delivering exceptional guest experiences.Ability to work flexible hours, including weekends and public holidays.Professional grooming and presentation standards.Fully aware of departmental objectives as well as the Vision, Mission, and Values of the resort.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
