Spa Attendant
(11975)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About the Role
The Spa Attendant is responsible for delivering exceptional levels of hygiene and cleanliness in all aspects of the Spa in line with the hotel brand standards as well as for delivering excellent client care.
Key Duties and Responsibilities
- To be responsible for setting up and closing down procedures as per brand standards by using relevant checklists.
- To ensure that all guest amenities are replenished throughout the day.
- To carry out a regular walkthrough of the entire Spa area to ensure cleanliness and adequate stock levels of guest amenities and linens.
- To ensure that candles are always lit and flowers well displayed.
- To ensure that client lockers are turned around quickly with the appropriate amenities and presentation.
- To ensure removal of dirty linen from the Spa without disturbing the client’s experience and to deliver it to the relevant Housekeeping area.
- To liaise with the relevant Food & Beverages Outlets to receive refreshments for the Spa for opening and refreshing purpose throughout the day.
- To help the therapists in set up for treatments and in clearing away after treatments.
- To be of assistance to the therapists and guests, when and where required.
- To have a good knowledge of treatments and services of the Spa to easily assist with any enquiries.
- To attend to guests as well as offer them refreshments, when needed, in both the relaxation and waiting areas, ensuring that they are comfortable.
- To provide support to the Spa Reception by guiding the guests to the changing rooms as well as to the location of heat and relaxation areas, explaining their use.
- To monitor the maintenance of all equipment and facilities of the Spa and to report any issue to the Maintenance department.
- To always maintain the cleanliness of the Spa, particularly the changing rooms, washrooms, shower as well as relaxing areas.
- To maintain a high standard of appearance and personal hygiene as laid down by the Manager, Spa/Director, Spa.
About you
The desired qualification for this role is at least a School Certificate. The ideal candidate should have at least 2 years of experience in the same role in an international Ultra-Luxury Resort and must be fluent in written as well as spoken English and French.
Position open for locals only
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
