Supervisor, Engineering 
(11893)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

The Supervisor, Engineering is responsible for planning, delegating and following-up of work, for ensuring that all maintenance requests are completed by in-house or outside contractor, as assigned. He/She must ensure that the work is completed within time and within the expense limits established. He/She is responsible for mentoring and training of the colleagues. The Supervisor, Engineering needs to make himself/herself familiar with the buildings and areas, must study all pieces of equipment and installation, pipe and cable routing, valves and control panels, ducting and dampers as well as service trenches.

Key Duties and Responsibilities

• To be familiar with the buildings and areas and to have practical knowledge of all parts of equipment and installation, pipe and cable routing, control panels, electrical distribution panels, electrical meters, ducting and dampers.
• To continuously give feedback to the Assistant Manager, Engineering/Manager, Engineering on tasks pertaining to the trade.
• To manage all staff falling directly under him/her for the smooth running and maintenance of the building and equipment.
• To attend preventive maintenance programs as per planning and procedures for the building and equipment.
• To receive maintenance requests, leaders on duty maintenance lists, night shifts report lists and PMP Public areas, and to register them in logbook and plan, as well as to execute and control maintenance requests daily.
• To follow-up the works delegated to the staffs falling directly under him/her and to ensure that the work is being properly done on a daily basis.
• To alert the Assistant Manager, Engineering/Manager, Engineering of any unusual occurrence, any maintenance work or hazard.
• To coordinate projects as directed by the Assistant Manager, Engineering/ Manager, Engineering.
• To assure safety standards are used which comply with company guidelines.
• To ensure that emergency situations are dealt with tact and solved accordingly.
• To be able to determine sources of possible defects in order to prevent unexpected breakdowns and to perform proper repairs.
• To be proactive.
• To be responsible for the tools provided by the hotel.
• To be familiar with fire detection systems, firefighting and escape routes– smoke and heat detectors, call points, fire hose reels and fire hydrants.
• To attend fire alarms calls out and to assist as per fire alarm procedures.
• To ensure that hotel assets are protected while performing duty.
• To maintain a clear and clean workplace.
• To attend weekend and public holiday duties as per roster.
• To attend morning briefings and to wrap up sessions in the afternoon.
• To assist work undergone by either outside contractors or in-house.
• To be expected to make himself/herself available at any time to carry out any job outside the scope of his/her daily work according to the needs of the operations or to intervene personally on repair and maintenance work.
• To be able to work in team as required by the nature of the work for good functioning of operations and pertaining to guest satisfaction.
• To ensure that protective equipment is used, wherever applicable.
• To report to his/her unit as soon as a cyclone warning class 2 is declared and start organizing all prevention measures and to also make sure that he/she is operating under safety measures.
• To ensure that all maintenance requests is logged in the maintenance request book and communicated for action to the related person.
• To attend to daily maintenance request pertaining to his/her trade.
• To be able to attend to phone calls and to liaise with guests as per the company norms.
• To have good communication skills with other departments relating to maintenance work.

About You

The desired qualification for this role is at least a School Certificate and a National Certificate Level 3 in Mechanical Engineering. The ideal candidate should have at least 2 to 3 years of experience in the same role in an Ultra-Luxury Resort and must be fluent in written as well as spoken English and French. 

Position open for locals only

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.