Supervisor Maintenance 
(14540)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

Maintenance supervisor is responsible for planning, delegating and follow-up of work, for ensuring all maintenance requests are completed by in-house or outside contractor as assigned. He must ensure that the work is completed within time and expense limits established. He is responsible for mentoring and training of his colleagues. Need to make himself familiar with the buildings and areas, and studies all pieces of equipment and installation, pipe and cable routing, valves and control panels, ducting and dampers and service trenches.

Key Duties and Responsibilities

• To be familiar with the buildings and areas, and have practical knowledge of all parts of equipment and installation, pipe and cable routing, control panels, electrical distribution panels, electrical meters, ducting and dampers.
• To continuously give feedback to the Assistant / Maintenance Manager on tasks pertaining to the trade.
• To manage all staff falling directly under him for the smooth running and maintenance of the building and equipment.
• To attend preventive maintenance programs as per planning and procedures for building and equipment.
• To receive maintenance requests, leaders on duty maintenance lists, night shifts report lists and PMP Public areas, register them in logbook and plan, execute and control maintenance requests daily.
• To follow-up the works delegated to the staffs falling directly under him and ensure that the work is being properly done on a daily basis.
• Alerting the assistant maintenance manager / maintenance manager of any unusual occurrence, any maintenance work or hazard.
• Coordinate projects as directed by the assistant maintenance manager / maintenance manager.
• Assure safety standards are used which comply with company guidelines.
• To ensure that emergency situations are dealt with tact and solved accordingly.
• Should be able to determine sources of possible defects in order to prevent unexpected breakdowns and perform proper repairs.
• Be proactive.
• Responsible for the tools provided by the hotel.
• Must be familiar with fire detection systems, fire fighting and escape routes– smoke and heat detectors, call points, fire hose reels and fire hydrants.
• To attend fire alarms calls out and assist as per fire alarm procedures.
• Ensure that hotel assets are protected while performing duty.
• To maintain a clear and clean workplace.
• To attend week end and public holiday duties as per roster.
• To attend morning briefings and wrap up sessions in the afternoon.
• To assist work undergone by either outside contractors or in-house.
• Is expected to make himself available at any time to carry out any job outside the scope of his daily work according to the needs of the operations or intervene personally on repair and maintenance work.
• To be able to work in team as required by the nature of the work for good functioning of operations and pertaining to guest satisfaction.
• Must ensure that protective equipment is used wherever applicable.
• Must report to his unit as soon as a cyclone warning class 2 is declared and start organizing all prevention measures and also make sure that he is operating under safety measures.
• To ensure that all maintenance requests is logged in the maintenance request book and communicated for action to the related person.
• To attend to daily maintenance request pertaining to his trade.
• To be able to attend phone calls and liaise with guests as per company norms.
• Should have good communication skills with other departments relating to maintenance work.

About you

The desired qualification for this role is at least a Higher School Certificate. The ideal candidate should have at least 2 years of experience in the same role in an international ultra-luxury resort and must be fluent in written and spoken English and French.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.