Trainee - IT Support 
(19304)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

As a Coordinator, IT, you are responsible for the administrative function of the IT Department, to ensure efficient operation in the organization. You will be accountable for the smooth running of the IT department, with all administrative responsibilities and tasks, and coordinating with colleagues and representatives of other departments to ensure an efficient flow of communication. You will also maintain office and pantry supplies by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies and maintaining IT equipment inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Other tasks will include but are not limited to managing the end-to-end repair process for devices, raising all PRs for the IT department, and following through with LPO, Delivery/Work Completion and Payment, and maintaining IT contracts by consulting with procurement to renew them before expiry. 

About You

Ideally, to be successful in applying for this role, you will have a minimum of 1 year as an IT desktop/helpdesk support, or at least within an IT environment within the hospitality industry.

You will have excellent communication skills in English (oral and written), have a passion for delivering exceptional levels of guest service, and be proficient in MS Office applications and Windows 10.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.