Director, Commercial - The Americas 
(19849)

At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion. 
 

Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.
 

Reporting into the Vice President, Global Sales, the Director, Commercial – The Americas operates as the senior commercial owner for the Americas region within Kerzner International’s Global Commercial Office (GCO).

The role holds end-to-end accountability for commercial performance, market development, and partner strategy across North America, Latin America, and the Caribbean, aligned to Kerzner’s enterprise commercial vision, strategic pillars, and global operating model.

As a GCO leader, the role is accountable for translating enterprise commercial priorities into clear regional strategies, plans, and performance outcomes. This includes leading the regional GCO team, shaping strategic partnerships, guiding portfolio positioning, and ensuring disciplined commercial planning and review across all Kerzner brands (Atlantis, One&Only, SIRO, and Rare Finds).

The role focuses on market-level commercial leadership and value creation, rather than day-to-day sales, marketing, or administrative execution, and works in close partnership with enterprise Commercial, Revenue, Distribution, Digital, Marketing, Finance, Operations, and on-property leadership teams to ensure alignment, clarity, and sustained performance across a diverse and strategically important region.

Key Responsibilities

Market Commercial Strategy & Growth

• Own and lead the commercial strategy for The Americas in alignment with Kerzner’s enterprise commercial strategy and GCO strategic pillars.
• Drive sustainable revenue growth, market share, and portfolio performance across all brands and segments, including Leisure, Corporate, Groups, MICE, Weddings, and emerging revenue streams.
• Identify market opportunities, risks, and investment priorities to maximise long-term commercial value across both mature and developing markets.
• Act as the senior commercial authority for the region, representing Kerzner’s interests internally and externally.
• Provide commercial leadership for pre-opening and pre-integration of new hotels entering the portfolio, including market strategy, go-to-market positioning, demand shaping, and launch performance expectations, in partnership with enterprise functions and on-property leadership teams.

Account, Partnership & Market Development

• Provide strategic leadership for key global, regional, and market accounts, ensuring focused account strategies, clear priorities, and long-term relationship depth.
• Lead and cultivate high-value partnerships with travel trade, airlines, consortia, tourism bodies, GSAs, and luxury ecosystem partners across The Americas.
• Drive regional market development initiatives, including entry into new customer segments, channels, and distribution opportunities.
• Ensure Kerzner brands are positioned as preferred partners through differentiated value propositions and relationship-led engagement.

Strategic Business & Commercial Reviews

• Partner with and support the Vice President, Global Sales in the planning and delivery of strategic business and commercial reviews with hotels, regions, and brands.
• Enable structured, forward-looking discussions that support strategic alignment, prioritisation, and value creation, moving beyond activity-based reporting.
• Provide insight, analytical support, and constructive input to leadership teams on market positioning, channel strategy, and overall commercial effectiveness.

Commercial Planning, Performance & Reviews

• Lead the annual and rolling commercial planning process for The Americas in collaboration with resorts and enterprise teams.
• Ensure clear performance targets, success measures, and priorities are defined, aligned, and understood across GCO and property stakeholders.
• Conduct structured business and commercial reviews with resorts and partners, focusing on forward‑looking performance, value creation, and corrective action.
• Leverage data, insight, and performance dashboards to inform decisions and optimise outcomes.

GCO Operating Model & Ways of Working

• Lead The Americas GCO in line with the global commercial operating model, ensuring clarity of roles, responsibilities, and decision rights.
• Champion disciplined and effective use of enterprise commercial systems (e.g. Salesforce) to support planning, transparency, and performance governance.
• Ensure consistent ways of working across the market, aligned with GCO standards and governance.
• Partner with the Global Commercial Leadership and enterprise teams to continuously strengthen and evolve the GCO model.

Enterprise Collaboration & Enablement

• Work closely with Global Commercial, Revenue Management, Distribution, Digital, Marketing, Communications, Finance, IT, and Operations teams to align market execution with enterprise priorities.
• Support the deployment and adoption of global commercial programmes, initiatives, and capabilities across The Americas.
• Act as a key interface between enterprise strategy and on‑property execution, ensuring clarity, focus, and effective coordination.

Leadership, Talent & Culture

• Lead, coach, and develop The Americas GCO team, fostering a culture of accountability, collaboration, and high performance.
• Build strong succession pipelines and commercial capability within the market.
• Role‑model Kerzner’s values, commercial mindset, and leadership behaviours.
• Promote a culture of continuous improvement, learning, and commercial excellence.

Skills, Experience & Educational Requirements

• Bachelor’s degree in Business, Commercial Management, Hospitality, or a related discipline.
• 10+ years of progressive experience in commercial, sales, or revenue leadership roles within luxury hospitality or a comparable service‑led sector.
• Demonstrated experience leading complex markets and multi‑brand portfolios.
• Strong commercial acumen with the ability to balance strategic thinking and execution.
• Proven ability to lead through influence, partnership, and clarity rather than direct operational control.
• Experience working effectively within matrixed, global organisations.
• Strong analytical capability and comfort using data to inform decisions.
• Excellent communication, stakeholder management, and leadership skills.

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.