Human Resources Assistant
(19948)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Alongside ancient rainforest, within the lush green expanse of a working tea plantation, One&Only Nyungwe House is an idyllic eco retreat offering once-in-a-lifetime experiences in the heart of magical Rwanda. The warm African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. We don’t just exist in Nyungwe’s environment, we exist with the environment; from working the land or building a shelter, we like to give back in as many ways as we can to help our communities flourish.
Job Summary
The Assistant, Human Resources is responsible for offering active support to the Human Resources team. They will assist in handling the team’s daily activities, such as by providing clerical support. They will act as a liaison with colleagues, sharing important information, answering questions, addressing concerns, and providing tools required to perform their respective jobs efficiently, effectively, and comfortably.
Key Duties & Responsibilities
- Supports the efficient and effective operation of the Human Resources Department, ensuring that all policies and procedures outlined are strictly adhered to
- Assists colleagues whenever possible with requests and/or information, such as addressing questions and/or concerns
- Assists with onboarding processes, including background checks, talent assessments, and new hire paperwork
- Assists with offboarding processes
- Maintains accurate, up-to-date HR files, records, and documentation
- Handles employment related inquiries from applicants, colleagues, and supervisors, referring complex and/or sensitive matters to the appropriate leadership
- Assists with colleague recognition processes, including the planning and execution of colleague relations events
- Compiles reports and prepares spreadsheets when requested
- Assists with recruitment programs when needed
- Manage colleagues accommodation and enquiries
- Monitors the upkeep of heart-of-house areas
- Performs additional duties as assigned by the Manager, Human Resources or other members of the Management team
Skills, Experience, & Educational Requirements
- Bachelor's degree or equivalent relevant work experience
- Prior HR experience is preferred
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other computer programs
- Strong written and verbal communication skills
- Excellent interpersonal, relationship-building, and conflict resolution skills
- Excellent organizational skills with a strong attention to detail
- Ability to manage multiple priorities while meeting deadlines
- Ability to act with integrity and confidentiality
- Ability to perform efficiently and effectively in a fast-paced environment
- Applicants must be Rwandan nationals
Benefits
- Medical insurance
- Life insurance
- Complimentary meal and accommodation at the Resort
- Kerzner colleagues Discount program worldwide
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Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
