Assistant Engagement & Internal Communication Manager

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

• Develop and coordinate all communication materials with our collaborators (announcements and publications, internal campaigns, communication boards, etc.) as well as verify that the boards are updated with the corresponding information.
• Maintain that the communication tools are functional and in good condition, always providing your collaborators with meaningful information and/or access to services and products that will improve their experience at One&Only Palmilla.
• Supervise and create new initiatives and projects that lead to integration, information and communication between our collaborators and our company, as well as internal events (Mother's Day, Father's Day, Children's Day, end-of-year party, promotions for Collaborators, etc.)
• Assist with the form of communication throughout the organization to facilitate the proper dissemination of information.
• Coordinate and continuously update the company intranet (ikonnect), ensuring the culture and guidelines of the One&Only brand.
• Plan and develop the ‘Collaborator of the Month’ recognition program aligned with the company’s values ​​on a monthly, quarterly and annual basis.
• Manage photography, editing and publication of all events.
• Organize and manage sports leagues (football, basketball, volleyball, golf, fishing) and team building activities for collaborators.
• Coordinate the ‘Time to connect’ program to ensure and build communication between the General Manager and the company’s collaborators.
• Prepare and coordinate budgets for internal activities.
• Coordinate and manage the Collaborator survey to improve the work environment in the departments.
• Disseminate and ensure internal recognition programs at all levels within the resort.
• Perform On boarding with new employees and Collaborators (Deaths, Welcomes, Births, Farewells, Promotions, digital cards for birthdays).

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.