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Sommelier 
(17984)

 

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 


Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

 

About the Job 

As a Sommelier, you will play a key role in delivering an exceptional dining experience in alignment with Forbes and LQA standards. Working closely with the Wine Director and Restaurant Director, you will be responsible for overseeing the selection, stock, and service of wines, spirits, and cigars across all outlets. Your expertise will enhance guest satisfaction, drive beverage sales, and uphold the highest standards of professionalism and service. 

About You 

You are passionate about wine, spirits, and cigars, with a deep understanding of service excellence and luxury hospitality. You have an eye for detail, strong organizational skills, and the ability to engage with guests in a knowledgeable and approachable manner. You thrive in a team environment, enjoy training and mentoring colleagues, and are committed to maintaining Forbes and LQA standards in every aspect of your work. 

Key Responsibilities 

  • Coordinate with the Wine Director to determine wine stock levels for the restaurant, considering capacity, occupancy, and special events. 

  • Collaborate with the Wine Director and Restaurant Director to develop action plans to achieve sales targets and maintain cost percentages. 

  • Maintain accurate inventory of wines, spirits, and cigars in all outlets; report any product losses or discrepancies to management. 

  • Ensure stock in wine cellars and cigar storage is properly managed through nightly requisitions from the main storage. 

  • Prepare wines, cigars, and beverages for service, ensuring proper presentation, cleanliness, and adherence to inventory standards. 

  • Maintain cleanliness and organization of wine cellars, liquor displays, and wine lists. 

  • Participate in daily meetings to communicate relevant updates to staff, including new wine lists, lost products, wines by the glass, and special offerings. 

  • Assist the Wine Director, Chef, and Restaurant Director in designing tastings, training sessions, and special events for guests, groups, and staff. 

  • Identify staff training needs in collaboration with the Wine Director and Restaurant Director, and ensure these are planned and budgeted appropriately. 

  • Uphold Forbes and LQA service standards at all times, ensuring guests receive personalized, professional, and memorable experiences. 

Qualifications & Skills 

  • Certified Sommelier preferred (or equivalent experience in high-end hospitality). 

  • Deep knowledge of wines, spirits, cigars, and beverage service etiquette. 

  • Excellent communication and interpersonal skills. 

  • Strong organizational and inventory management abilities. 

  • Passion for delivering luxury service and attention to detail. 

  • Ability to train and mentor staff in line with brand and service standards. 

 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.