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Housekeeping Attendant 


At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™ and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 


Life in the Blue Mountains
A scenic 2.5-hour drive from Sydney, Emirates One&Only Wolgan Valley is an ultra-luxury conservation resort located in the Greater Blue Mountains World Heritage-listed region. The resort offers award-winning culinary experiences, a range of nature activities including hiking, four-wheel driving, cycling and horse riding and the One&Only Spa, for pampering spa and wellness experiences.
Emirates One&Only Wolgan Valley is highly acclaimed in the industry, it continues to be awarded for its excellence in tourism, accommodation, spa, cuisine, and sustainability.


Job Summary 

Oversee and be responsible for the cleanliness and maintenance of cleaned areas to the required standards as laid down by Housekeeping Manager and Housekeeping supervisors in accordance to NSW Government Standards.  To maintain the high standards of cleanliness required by the company in all guest rooms and public areas. This will be achieved by assigning resources, staff and equipment to various areas as required. 


Key Duties and Responsibilities 

  • To clean your designated rooms, or areas, to the required standards and procedures as laid down by the Housekeeping Manager and according to NSW Government standards. Ensure that work is done to Leading Hotels of the World standards. 

  • Ensuring to follow the correct procedure for signing in / out keys and radios.  Ensure buggies are checked prior to use.  Report any discrepancies to the Housekeeping Manager / Housekeeping Supervisor immediately. 

  • Ensure that all linen is in perfect condition, correctly ironed and stain free and that all linen, towels and mats are correctly positioned, hung or beds made according to the required standard.  Ensure that your working environment are clean and kept tidy during the shift; this is to include your uniform, trolleys, cleaning materials, garbage disposal, brushes and mops. 

  • Ensure that all furniture, windows, glass, fittings, floors, walls, tiles, carpets, drapes, bathrooms, behind and under furniture and in all corners are cleaned using the correct cleaning materials and that they are completely dust free. 

  • Ensure that all guest amenities are replenished on a daily basis, or as laid down by your departmental head; this is to include bathroom and shower amenities, slippers, bathrobes, and any other item as stipulated from time to time. 

  • To report any faulty electronics, lights, plumbing, telephone etc to the maintenance department/housekeeping supervisor as well and filling in your room check lists. 

  • Immediately report any lost property or valuables found in any departed or vacant room to your supervisor as well document items and action taken in your room check lists. 

  • Perform all duties following safe work procedures and correct manual handling techniques. 

  • Assist with the turndown service of all guest rooms; changing towels, sheets (if required), clearing rubbish from room and placing of turndown drink/snack in room and lighting of oil burner in bathroom.   

  • To perform any other reasonable duties as required, for example public areas and staff village 


Skills, Experience & Educational Requirements   

  • A minimum of 2 years work experience as a room attendant in a hotel/managed apartment. 

  • Knowledge of cleaning procedures, materials and chemicals is a requirement, as well and minimum hotel standards. 

  • Customer Service & Orientation. 

  • Attention to detail & quality. 

  • Continuous Learning 

  • Initiative and commitment to achieve. 

  • Professionalism 

  • Effective communication. 


What you get

We provide FREE accommodation with fantastic staff facilities including a pool, tennis court, basketball court, fully equipped gym, café, and bar. All accommodation is furnished, with a kitchen, bathroom, and living space with a TV. We also provide FREE lunch and dinner every day. 


One&Only is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. With internal programmes focused on growing our talent, we offer excellent internal growth opportunities globally.