Restaurant Manager 
(6187)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Life in the Blue Mountains
A scenic 2.5-hour drive from Sydney, Emirates One&Only Wolgan Valley is an ultra-luxury conservation resort located in the Greater Blue Mountains World Heritage-listed region.  The resort offers award-winning culinary experiences, a range of nature activities including hiking, four-wheel driving, cycling and horse riding and the One&Only Spa, for pampering spa and wellness experiences. Emirates One&Only Wolgan Valley is highly acclaimed in the industry, it continues to be awarded for its excellence in tourism, accommodation, spa, cuisine, and sustainability.
 

Job Summary 

Assisting Food and Beverage Manager to plan, organize and direct all process of the outlet to ensure the outlet provides quality food and beverage service that is consistent with the SOP and achieves maximum revenue and profit in line budgeted and forecasted projections. 

Key Duties and Responsibilities 

• To ensures that all colleagues activities adhere to and support the Emirates O&O Wolgan Quality Standards  

• Applies creative solutions and purposes ideas to grow develop and improve the business. 

• To ensures that the F&B/restaurant operational budget is inline and costs are strictly controlled by maximizing profit 

• To assist in the preparation of the department budget and the sales and marketing plans 

• Achieves sales and profit targets and enhances the margins through effective stock management and minimizing controllable costs 

• Conducts regular team briefings and meetings 

• Ensures that an effective link is maintained between kitchen and service areas 

• Manages the level, consistency and quality of table and/or counter service of all menu items 

• Ensures that all outlet processes adhere to all food hygiene regulations and procedures 

• Consistency monitors of food and beverages being served and service quality, escalating any major problems/complaints to Senior Management 

• Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue 

• Provides specialist advice to customers and colleagues on food and beverages 

• Monitors all aspects of food and beverage quality and hygiene and takes immediate corrective action when required 

• Actively seeks and reviews customer feedback regarding food quality, service and overall satisfaction and takes appropriate and timely action 

• To conduct performance appraisals for all employees in the outlet to discuss existing performance and areas of improvement 

• Inspect storage areas for organization, use of FIFO, and cleanliness.  

• Ensure understanding, compliance and leading by example in accordance to the One & Only Core Values and Competencies. 

• Perform additional duties as requested by the Food and Beverage Manager. 

• Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. 

• Takes full responsibility of the outlet 

Skills, Experience & Educational Requirements  

•  Must be very well groomed and presentable and be an inspiration to team members – setting a good example always 

• Outgoing, confident, good communication skills with the right attitude, whose flexible and a great team player who works well under pressure Analytical Thinking, Sincere and Dependable 

• High sense of responsibility 

• Dynamic, energetic  and creative individual 

•  Self-motivated, high achiever 

• Enjoys being held accountable 

• Committed and passionate about F&B 

• Dynamic, energetic  and creative individual 

• Confident to deal with peers and senior colleagues has the ability to empower others to make decisions 

• Good English Speaker and Good Written business English 

• Experience MS Office, including Word, Excel, PowerPoint and Outlook 

• Good all round Business Admin Skills 

• P&L financial awareness 

• Focus on new world wide market trends 

• Experience in restaurant control 

• Knowledgeable on how to do Menu Engineering 

• Creates bench marketable product standards 

• Experience in managing food costs and inventory control 

• Worked or interned in a leading luxury 5 star hotel for at least 2 years 

What you get

We provide FREE accommodation with fantastic staff facilities including a pool, tennis court, basketball court, fully equipped gym, café, and bar. All accommodation is furnished, with a kitchen, bathroom, and living space with a TV. We also provide FREE lunch and dinner every day. 

One&Only is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. With internal programmes focused on growing our talent, we offer excellent internal growth opportunities globally.