Attendant, Uniform Housekeeping
(14354)
SIRO Boka Place is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels. Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.
Nestled between pristine blue Adriatic waters and mountains of conserved greenery, SIRO Boka Place, Montenegro offers coastal city charm and boundless opportunity. Unlock your potential and embark on a new adventure as part of a community passionate about fitness and wellbeing.
Job Description
This is a summary of the key duties and responsibilities related to the position below and include the skills, experience and educational background required by the employee, as well as the competencies and behaviors that are expected at this level.
Please take your time to read through it, sign the acknowledgement and hand it back to Human Resources.
1. Position Details
- Position Attendant, Housekeeping Uniform Room
- Level CL
- Department Housekeeping
- Reports to Executive Houskeeper, Assistant Manager Housekeeping, Team Leader Housekeeping, Coordinator Housekeeping
- Subordinates NA
- Working time: Full, Flexible
2. Job Details & Requirements
Job Summary
The Hotel Housekeeping Uniform Attendant plays a crucial role in maintaining the professional appearance and hygiene standards of the hotel's staff uniforms. This position involves a variety of responsibilities, including the distribution, collection, and cleaning of uniforms for all hotel employees. The attendant ensures that each uniform is clean, well-maintained, and available to staff members as required. By managing the uniform inventory, performing minor repairs, and coordinating with laundry services, the Uniform Attendant contributes significantly to the hotel's operational efficiency and the staff's professional presentation.
Key Duties and Responsibilities
- Distribute and collect uniforms from hotel staff.
- Track uniform issuance and returns to ensure accountability.
- Report any discrepancies or missing uniforms to the Assistant Manager Housekeeping or Executive Housekeeper.
- Inspect uniforms for damage, wear, and cleanliness.
- Sort uniforms for laundry and ensure timely cleaning.
- Ensure high standards of hygiene and cleanliness are maintained.
- Perform minor repairs on uniforms
- Coordinate with the Laundry Service for major repairs or alterations.
- Maintain accurate records of uniform inventory, including the number of uniforms issued, returned, and in stock.
- Conduct regular inventory checks and audits to ensure records are up to date.
- Organize and manage uniform storage areas to ensure easy access and inventory control.
- Assist in implementing inventory control measures to prevent loss or damage.
- Inspect cleaned uniforms for any remaining stains.
- Coordinate needs for new uniform orders with the Assistant Manager Housekeeping or Executive Housekeeper.
- Assist hotel staff with uniform-related inquiries and issues.
- Provide excellent customer service and support to staff members regarding uniform needs.
- Ensure staff uniforms are presentable and meet the SIRO Boka Place Hotel's and LQA standards.
- Provide guidance to staff on proper uniform care and maintenance.
- Address and resolve any uniform-related problems or concerns promptly.
- Work closely with the housekeeping team and other departments.
- Assist with other housekeeping duties as needed to support the team.
- Participate in team meetings and contribute to housekeeping initiatives.
- Adhere to all health and safety regulations in the laundry and uniform handling processes
- Ensure the laundry area is clean, organized, and free from hazards.
- Follow hotel policies and procedures regarding uniform handling and distribution.
- Ensure compliance with hotel standards and guidelines in all uniform-related tasks.
- Thoroughly check all uniforms for any personal items left behind by staff.
- Report and document any found items immediately to the Assistant Manager Housekeeping or Executive Housekeeper.
- Hand over found items to the security department by following proper protocols.
- Assist staff in locating lost items that may have been left in uniforms.
- Assist in new colleague job skill training as and when requested by the superiors.
- Be motivated to ensure transfer of knowledge and promote a continuously positive work environment.
- Always assure professional attitude towards colleagues.
- Ensure to always meet Grooming and Hygiene policy of SIRO Boka Place when in uniform.
- Be flexible in the job role, assist in other tasks in the department, Hotel and Private Homes when requested by Executive Houskeeper, Assistant Manager Housekeeping and Team Leader Housekeeping.
3. SKILLS, EXPERIENCE & EDUCATION
- High school diploma or equivalent; additional education in hospitality or related field is a plus.
- Be Fluent in Spoken & Written English, any other foreign language is a plus factor
- Previous experience in housekeeping, laundry operations, or a similar role preferred.
- Experience in handling uniforms or clothing items is beneficial.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.