Team leader, Stewarding 
(14221)

SIRO Boka Place is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels. Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.

Nestled between pristine blue Adriatic waters and mountains of conserved greenery, SIRO Boka Place, Montenegro offers coastal city charm and boundless opportunity. Unlock your potential and embark on a new adventure as part of a community passionate about fitness and wellbeing.

This is a summary of the key duties and responsibilities related to the position below and include the skills, experience and educational background required by the employee, as well as the competencies and behaviors that are expected at this level.

Please take your time to read through it, sign the acknowledgement and hand it back to Human Resources.

• Position                              Stewarding Supervisor
• Level                                   TL
• Department                       Food & Beverage Culinary
• Reports to                          Executive Chef
• Subordinates                     NA

• Working time:                    Full

Job Summary

Under the guidance and supervision of the Back of House Manager, the Stewarding Supervisor is an active leader responsible for the day-to-day operation within SIRO Boka Place Area, following established policies and procedures, He/She is overseeing and directs all aspects of the Stewarding operation. Providing the Stewarding team with operational support, guidance, and trainings.. He/She is responsible for the good hygiene practices including but not limited to: dish washing, pot washing, waste management, and all BOH sanitizing duties falling under the HACCP requirement. Additionally, The Stewarding Supervisor is responsible to coordinate, Set-up & Break all events and banquets related task, as well as maintain all financial system efficient and recorded. 

Finally, He/She is excellent at communicating & reporting issues and can propose alternative solution with a professional expertise. 

Key Duties and Responsibilities

• Ability to prioritize and organize work assignments; delegate work.
• Ability to direct performance of assigned staff and follow up with correction where needed.
• Ability to motivate assigned staff and maintain cohesive team.
• Ability to ascertain staff training needs and provide such training.
• To ensure that all operating equipment is stored, cleaned, shelved and used adequately, avoiding any breakage.
• To do quarterly inventory of outlets with all outlet managers
• To ensure that all machinery is maintained regularly continually operational.
• To ensure the correct set up of banquet function following exactly the banquet function order.
• To ensure that each outlet is supplied with clean operating equipment.
• To ensure that all kitchen areas and other back-of-house food & beverage areas are cleaned to clearly defined standards and schedules.
• To ensure that all food production areas are supplied with clean kitchen utensils.
• To supervise night cleaning kitchens and back-of-house food & beverage areas.
• To control the observance of the HACCP-Standards.
• To be responsible for the proper waste disposal in the hotel and the cleanness in the waste disposal room.
• Ensures that silver, glassware. Chinaware. And pots and pan are properly washed, Cleaned and stored according to established Standards
• Ensure that assigned staff have reported to work, document any late or absent employees.
• Coordinate breaks for assigned staff.
• Prepare and distribute assignments for stewarding staff and review priorities.
• Communicate addition or changes to the assignment sheet as they arise to throughout the shift. Identify situation which compromise the department standard and delegate the task.
• Check supply levels in storage rooms complete requisition for additional supplies needed and submit to the Stewarding Manager
• Inspect cleanliness and organisation of storage area. Assign designated personal to rectify any deficiencies.
• Check workstations for proper supplies, organization, cleanliness and mechanical problems. Instruct designated personal to correct deficiencies.
• Observe staff performance of job functions and ensure all procedures are completed to departmental standards; rectify deficiencies with respective personnel.
• Review kitchen and restaurant service needs from stewarding throughout the shift and ensure that all requirements are met according to specifications.
• Monitor and maintain designated par levels of operating equipment.
• Monitor all work areas for compliance with state health regulations and hotel requirements; follow through on any violation.
• Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage.
• Monitor and maintain pest control requirements in accordance with hotel standards.
• Coordinate and assist with banquet function requirements are assigned.
• Assist stewarding staff with their job functions where needed to ensure optimum cleanliness and service standards 
• Complete work orders for maintenance repairs and submit to engineering contact engineering directly for urgent repairs 
• Conduct training for staff as assigned.
• Provide feedback on staff performance, disciplinary, opportunities and participate in counselling of employees.
• Ensure all Staff assignments are completed before staff sign out.
• To schedule employees in line with varying business levels in order to maximize productivity and minimize pay roll costs. 
• Be aware of cybercrime and common scams as communicated by the Kerzner Global IT team, filter and detect these attempts, and ensure that guest and company safety is protected.

• Secondary School Certificate / Diploma in Hotel Management. 
• One year experience on similar position in 5 star hotel OR at least 3 to 4 years steward experience in a 5 star hotel  
• Ability to work and communicate in a multinational environment with workable oral and written English.
• Able to work in a busy environment. 
• Can lift up 30kg loads, can push and pull heavy trolleys.   
• A solid understanding of business acumen and demonstrate effective communication skills (verbal and written). 
• Ability to manage large, multicultural teams. 
• Speak 2 languages at least.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.