Washer/Dryer Attendant 
(14237)

SIRO Boka Place is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels. Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.

Nestled between pristine blue Adriatic waters and mountains of conserved greenery, SIRO Boka Place, Montenegro offers coastal city charm and boundless opportunity. Unlock your potential and embark on a new adventure as part of a community passionate about fitness and wellbeing.

This is a summary of the key duties and responsibilities related to the position below and include the skills, experience and educational background required by the employee, as well as the competencies and behaviors that are expected at this level.

Please take your time to read through it, sign the acknowledgement and hand it back to Human Resources.

• Position             Washerman, Laundry
• Level                               COL
• Department                    Laundry
• Reports to                       Team Leader Laundry, Assistant Manager Laundry, Manager Laundry.
• Subordinates   NA
• Working time:  Full, Flexible

Job Summary

The Washerman, Laundry is responsible for expertly handling the washing process of laundry items, ensuring that all items are cleaned to the highest standard. This role involves using various washing techniques, stain removers, detergents, and chemicals effectively. The Laundry Washer Man reports directly to the Team Leader Laundry and collaborates closely with the Laundry Sorter and Attendant to maintain operational excellence in our laundry services.

Key Duties and Responsibilities

• Efficiently load and unload commercial washer extractors, with the ability to lift and carry weights up to 50 pounds.
• Apply appropriate washing techniques for different types of fabrics and stains.
• Use stain removers and other chemicals to treat stained items before washing.
• Select and use the correct washing detergent and chemicals for various types of laundry.
• Regularly check machines for proper functioning and report any faults to the Team Leader immediately.
• Inspect washed items to ensure they meet quality standards and report any items not efficiently cleaned.
• Check the pockets of all items ensure any valuable or object are removed before loading the washer.
• Ensure all valet laundry items have a valid bill before processing and verify the accuracy of customer bills.
• Record the quantity of all bulk laundry items processed in the commercial laundry unit.
• Adhere strictly to personal protective equipment (PPE) protocols and maintain a safe working environment.
• Maintain cleanliness and organization in the washing area to uphold hygiene standards.
• Collaborate with team members to optimize workflow and maintain operational efficiency.
• Follow Lost and Found procedures diligently, documenting and securely storing all found items, and reporting them to management.
• Assist in training new colleagues and participate in training sessions to stay updated on best practices and washing techniques.
• Present yourself professionally and address clients and colleagues in a polite and respectful manner.
• Perform any additional tasks assigned by the superiors to support laundry operations.
• Act as a best runner to support the colleagues in the valet laundry team as well as commercial laundry.
• Report incidents and guest complaints promptly to the superiors.
• Ensure that daily tasks are executed to the highest standards of established laundry service.
• Attend and actively participate in team events, required training sessions, and job-related briefings
• Effectively communicate and maintain positive working relationships with colleagues at all levels. 
• Be motivated to transfer knowledge and promote a continuously positive work environment.
• Maintain a consistently professional attitude towards guests and colleagues alike.
• Demonstrate flexibility in work timing and schedule to accommodate operational demands effectively; willing to work extra hours to cover the workload as directed by the superios.

This is a summary of the key duties and responsibilities related to the position below and include the skills, experience and educational background required by the employee, as well as the competencies and behaviors that are expected at this level.

Please take your time to read through it, sign the acknowledgement and hand it back to Human Resources.

• Position             Dryer Operator, Laundry
• Level                               COL
• Department                    Laundry
• Reports to                       Team Leader Laundry, Assistant Manager Laundry, Manager Laundry.
• Subordinates                NA
• Working time:  Full, Flexible

Job Summary

The Dryer Operator, Laundry is a crucial member of the laundry facility team, responsible for operating and maintaining commercial drying equipment to ensure the efficient and high-quality drying of a variety of laundry items, including terry cloth and other fabrics. This role involves careful monitoring of drying cycles, performing routine maintenance, and ensuring that all items meet established quality standards. The Dryer Operator reports directly to the Team Leader, Laundry and works closely with other laundry staff to maintain a seamless and efficient workflow.

Key Duties and Responsibilities

• Operate commercial drying machines, ensuring proper settings and load capacities for various types of laundry items to achieve optimal drying results.
• Continuously monitor the drying process to ensure that items are dried thoroughly and to the specified moisture levels. Conduct inspections of dried items for cleanliness and quality, ensuring they meet high standards before further processing or delivery.
• Efficiently load and unload laundry items into and out of dryers, handling each item with care to prevent damage and maintain quality. This includes the ability to lift and carry weights up to 50 pounds.
• Perform regular maintenance on drying equipment, such as cleaning lint traps, inspecting vents, and ensuring all parts are functioning correctly. Report any mechanical issues or malfunctions to maintenance staff or Team leader, Laundry promptly.
• Apply appropriate amounts of cleaning agents and chemicals during the drying process, ensuring safe and effective treatment of various fabrics.
• Adjust and fine-tune drying settings as necessary to accommodate different fabric types and load sizes, maximizing efficiency and minimizing energy consumption.
• Strictly adhere to all safety protocols and guidelines, including the proper use of personal protective equipment (PPE) and safe handling practices to ensure a secure working environment.
• Maintain detailed records of drying cycles, including load sizes, drying times, and any issues encountered during the process. This data helps in tracking performance and identifying areas for improvement.
• Work closely with laundry washers, sorters, and attendants to ensure a smooth and efficient workflow. Communicate effectively with team members to coordinate tasks and share important information.
• Ensure all items are dried to customer expectations and standards, addressing any special requirements or instructions as needed.
• Follow the facility’s Lost and Found procedures diligently, documenting and securely storing any found items, and reporting them to management.
• Perform any additional tasks assigned by the superiors to support overall laundry operations. This may include helping with washing, sorting, folding, or packaging laundry items during peak periods.
• Assist in training new colleagues and participate in training sessions to stay updated on best practices and drying techniques. Attend and actively participate in team events, required training sessions, and job-related briefings.
• Present yourself professionally and address clients and colleagues in a polite and respectful manner.
• Act as a best runner to support the colleagues in the valet laundry team as well as commercial laundry.
• Report incidents and guest complaints promptly to the superiors.
• Ensure that daily tasks are executed to the highest standards of established laundry service.
• Effectively communicate and maintain positive working relationships with colleagues at all levels. 
• Be motivated to transfer knowledge and promote a continuously positive work environment.
• Maintain a consistently professional attitude towards guests and colleagues alike.
• Demonstrate flexibility in work timing and schedule to accommodate operational demands effectively; willing to work extra hours to cover the workload as directed by the team leader.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.