Attendant, Communications Centre (Aquaventure World) 
(18835)

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.

With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.

About the Role

The Communication Centre Attendant is responsible for ensuring seamless communication across all departments involved in the daily operation of the waterpark, hotel beach, and pool facilities. As the primary communication hub, this role supports operational efficiency and guest safety by coordinating real-time updates between lifeguards, marine teams, and other support departments such as engineering, housekeeping, and security.

The Attendant plays a key role in managing radio communications, logging activities, and supporting various administrative and operational tasks. Attention to detail, excellent coordination skills, and the ability to work in a fast-paced environment are essential for this position.

Key Duties and Responsibilities

The Communications Attendant’s responsibilities may include, but are not limited to:

• Maintaining an accurate inventory of all radio equipment

• Logging all radio communications during daily operations

• Assisting in the inventory and tracking of lifeguard equipment

• Preparing daily lifeguard rotation schedules

• Supporting HR-related tasks such as attendance tracking

• Ensuring effective radio communication between departments

• Logging all service interruptions and incidents throughout the day

• Performing general operational and administrative duties

• Carrying out any tasks assigned by supervisors to ensure smooth park operations

• Handling additional responsibilities as required by operational needs

About You

Our ideal candidate has at least 1 year of experience in an administrative or office assistant role, preferably within a fast-paced, operations-driven environment. You are highly organized, detail-oriented, and able to multitask effectively while maintaining clear and professional communication.

You should have a solid working knowledge of Microsoft Office applications, which you will be expected to demonstrate during the assessment process. Familiarity with radio communication protocols and previous exposure to operational systems such as Galaxy is highly advantageous.

You thrive in a team setting, can stay calm under pressure, and are committed to supporting the smooth and safe operation of our waterpark and beach facilities.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.