Manager, Aquaventure
(14400)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role
Main responsibility of Manager, Aquaventure is to oversee overall park operational safety as well as guest and colleague satisfaction. Person in that role will supervise the aquatics operation of Aquaventure - largest waterpark in the world and resorts’ pools and beaches. Leading a large team and being involved in various cross functional projects will require you to have solid previous experience in:
- maintaining a safe, secure, and healthy environment for employees and guests in a high volume environment
- providing the synergy required to recruit, develop, train, and motivate employees to provide highest level of guest satisfaction in line with 5* service standards
- P&L reviews, capital project management, inventory control and procurement activities
- ensuring facilities management adheres to strict safety and quality standards
- being responsible for the development and performance of the Assistant Managers, Team Leaders and team of 600+ Lifeguards
- performing disciplinary and counseling when needed to ensure accountability and performance expectations are met
- Ensuring 100% compliance in the operation at all times as per third party, Kerzner International and local governing standards
This role reports to Director of Aquaventure Operations and along with another Manager and with the support of three Operations Managers, leads a diverse department of close to 700 Assistant Managers, Team Leaders and Lifeguards.
About You
To be successful in this role you need to have extensive background in a management capacity within a large waterpark or theme park. Background in aquatics, especially inclusive of Ellis & Associates Instructor Certificate (or equivalent) is necessary. You will demonstrate the ability to efficiently plan and execute in an ever evolving environment as well as deliver quality work and focus on the end result. We are looking for candidate who continuously look for ways to deliver everlasting memories and pursue professional development for self and their team. You will have outstanding communication skills and be able to influence the senior leadership as well as junior colleagues effectively.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
