Wellness Administrative Assistant - Atlantis the Palm 
(21765)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

The Wellness Administrative Assistant will be responsible for assisting the Wellness Director with the administration and smooth running of the Spa Division. Primarily responsible for administrative duties, division co-ordination, systems management, Operational supplies inventory management and Spa Division filing system. From time to time will be assigned to assist at the Spa Reception and provide exceptional guest service or perform other administrative tasks as directed.

About the Role

• Maintain and updates Spa filing system (internal files, SOP’s, staff information, guest information) and administrative duties as directed by the Wellness Director
• Collation of Spa duty rosters and training reports
• Inventory Management - Ensures proper requisitioning and control of spa operating supplies, amenities, stationery and collateral; follows up on delivery of stock where needed.
• Compiles monthly departmental commission reports in conjunction with Wellness Director and prepares payment requests for finance.
• Ensures all internal correspondences particularly relating to L&D, HR, messages, emails are responded to in a timely manner / disseminated accordingly
• Handles and follows up on work and requests as assigned by Wellness Director
• Inputs and monitors all engineering/security/housekeeping requests in HOTSOS work order system
• Ensures security and upkeep of all spa departmental confidential files
• Handles all appointments concerning the Wellness Director and keeps track of his / her daily schedule and engagements, scheduling weekly one on one’s and regular weekly, monthly and quarterly meetings.
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication
• Collates departmental meeting and training calendar
• Takes and files all Spa Division Meeting Minutes and disseminates minutes to all concerned.
• Maintain communication and updated file of contracts (expiration dates, price increases) - spa practitioners, suppliers, consignment suppliers etc.

About You

• Clear, direct communication and interpersonal skills with excellent written and spoken English; Arabic is an advantage.
• Organized, Efficient and Accurate administrative abilities
• An interest in health, wellness and fitness – previous experience in a spa or wellness center an advantage.
• High school graduate with some IT skills – prior experience with hotel or spa reservation software systems preferred, Microsoft Suite proficient - Word, Excel, PPT.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.